Every ticket follows the fare rules of the airline. Your agent cannot change those rules, but a good agent explains them before you pay.
- Date change: usually a change fee plus any fare difference.
- Name correction: small spelling fixes are sometimes allowed; a new name is not.
- Refund: some fares are non-refundable; others refund part of the price after fees. Airline refunds can take weeks.
- No-show: if you miss a flight without telling the airline, you may lose the rest of the ticket.
Tell us as early as possible when your plans change — more options are open earlier.
Photo: Eivind Mikkelsen / Wikimedia Commons, CC BY-SA 3.0
